Defining Zune Sync Folders
I’ve come across a lot of forum postings by Zune newbies asking how to sync music, picture, and video files to their new Zunes. In my opinion, the easiest way is to set up sync folders on your PC which the Zune Software will monitor and sync the contents. So how do you do this? The graphic image below show the setup page in the Zune Software for defining the sync folders:
(click on image to enlarge it)
You get to this setup screen in your Zune Software under “Settings” and “Software”. Here, you can define one or more monitored folders for Music, Pictures, Video, and Podcasts (individually). Once you do this, you can copy any appropriate file into them to have that file synced with your Zune. Note, that you can’t put a music file (.mp3) in the video sync folder and expect the Zune to sync it. Also, all of these files are being synced, so removing a file from this sync folder will also remove it from your Zune device the next time you sync it.

Allen said,
July 1, 2009 at 8:55 pm
i had a fairly extensive video library saved to an external hard drive. as each file was converted and saved, it appeared in my zune software collection. it worked this way for several weeks, and i could easily access all my videos and sync them to my device without any problems. then one day, without warning or error message, my videos no longer appeared in the software collection. it reads, “you have no movies in your collection.” all of the videos were converted to wmv format. any ideas?
zunetips said,
July 4, 2009 at 9:39 am
Did you try deleting the link to that folder and re-establishing it in the Zune Software? You didn’t upgrade your Zune device recently, did you (from Zune 30 to Zune 120)?
Allen said,
July 4, 2009 at 4:05 pm
thanks for the feedback. i should have said: (1) the zune120 is the original that the software was set with. (2) i’ve deleted the link a couple of times and re-established the path. (3) i’ve uninstalled and reinstalled the software. (4) i’m using the “cucosoft” video converter. it worked for a long time. then one day, poof. all of the videos on the external hard drive no longer showed up in the zune collection.
zunetips said,
July 6, 2009 at 9:22 am
Allen: If you convert your videos using Cucusoft in a format that the Zune Software doesn’t recognize or is out of the specs for your Zune 120 device, the Zune Software won’t see it. I’ve also had issues with some converted wmv files that didn’t have all the meta data tags defined correctly and thus the Zune software didn’t see the wmv file.
I suggest you verify that the output settings you are using for Cucusoft are correct for the Zune.