The big news for Zune 30 owners, is that as of today their Zunes have stopped working. Yes, that’s right. It seems that ALL Zune 30’s (with both the original and updated firmware) have a frozen screen on boot up. Here is Microsoft’s response found on the zune.net home page:
Customers with 30gb Zune devices may experience issues when booting their Zune hardware. We’re aware of the problem and are working to correct it. Sorry for the inconvenience, and thanks for your patience!
What a giant programming blunder! A nice New Years’ Eve present from Microsoft.
I’m sure Microsoft is scrambling now, and lots of Zune programmers are frantically fixing the problem and putting together a firmware update. Hopefully, these “bricked” Zunes CAN have their firmware updated in their current state. However, what if the solution cannot be administered to the Zune by consumers? What if the update needs to be done with special hardware or special tools that the consumer doesn’t have? Will Microsoft have a gigantic recall of Zunes 30s?
Of course, the online and printed news will soon have this information plastered across the world by tomorrow. That kind of press certainly won’t help with Zune sales.
I’m crossing my fingers that when I sync my Zune 80 (and my wife’s new Zune 8), I don’t see the dreaded frozen screen…