For some reason, the Zune software on my Vista desktop PC wouldn’t connect with my Zune 80. I know that my PC sees the Zune 80 because I hear an audio tone when I connect it to the USB port, however, the Zune software ignores it. Now, I’ve been fiddling with my system settings and services, so I thought I may have turned off an important system service that caused this connection problem. After several different reboots, the Zune software still didn’t see the Zune 80.
Finally, I went into the Services control panel and started re-enabling the handful of services that I turned off yesterday. Finally after turning everything back on, the Zune software recognized the connected Zune. I then went in and began turning off each of those services on-by-one, and after turning off everything again the Zune software still found the Zune! So what was the problem? I don’t know. Maybe turning on and off a service got everything working again… ugh. Let’s hope everything stays connected from her on.
Update: ( 8 Feb 2009 ) – I’m still having sporatic issues with my Zune 80 not connecting with the Zune Software. I’ve tried using differnt USB ports, but it seems that I need to reboot my Zune and my Desktop PC to have the Zune software recognize it. Coincidentally, my wife recently has been having the same problem with her Vista Desktop PC and Zune 8 GB. Sometimes the software will “see” the connected Zune, and sometimes not. I suspect it might be a automatic Vista update that was installed recently that is causing the problem, but that’s my paranoid side talking. 🙂